Neteller

Neteller Review

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neteller_250x450_banner1_remade Name: NETeller
URL: www.neteller.com
Address: NETELLER Plc
Audax House
Finch Road
Douglas
IM1 2PT
Isle of Man
Location: Isle of Man/United Kindom
Service Hotlines: 9:00am – 6:00pm
Customer Service tel: +1 (403) 233-9466
UK Phone +800 7767 6343
Live Chat: Yes

General Information

NETELLER is an e-wallet account that customers in over 180 countries can use in order to move money online. While preferred by the betting and gambling communities, it actually covers a broad spectrum of industries and businesses and processes billions of dollars worth of transactions every single year. The trademark and logo belong to Optimal Payments Limited, a company founded in 1999 and headquartered in Canada until 2004, when it was transferred to the Isle of Man; as such it is now registered with the British government’s Financial Services Authority (FSA) and follows its demanding rules and regulations.

Its efficacy for gambling activities is especially proven by the fact that many online casinos or poker rooms are located in countries like Antigua or Malta due to favorable legal and financial conditions. A potential player does not have to undergo difficult processes so that he/she can transfer money to those locations, significantly cutting expenses.

Major services

  • Send/receive money
  • Payments to merchants
  • Transactions in any major currency (and many minor ones)
  • Net+ MasterCard
  • 24/7 customer support in 13 languages

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Deposit/Withdrawal options

There are 33 different ways by which money can be deposited into the Neteller account (called “money in”), among these are: MasterCard, Visa, Visa Debit, Visa Electron, UKash, Maestro, CashU, International Bank Transfer and DineroMail. A few are cost-free, but some can run up to as much as 7.5%; it is generally cheaper to put money in through local banks or merchant sites, but debit/credit cards could be moderately cheap as well. Transfers can be made through either merchant sites or money transfers (both free of charge).

Withdrawals (or money out) can be achieved by 7 methods, with varying costs: Bank Draft (7.5 EUR – 25 EUR), Bank Transfer (7.5 EUR), Cheque (7.5 EUR), Member Wire (10.5 EUR), Merchant Site (free of charge), Money Transfer (free of charge) and Net+ Prepaid MasterCard (0 – 4 EUR).

Net+ Prepaid MasterCard

The first prepaid NETELLER card was introduced in 2003, after which it was upgraded to Net+ MasterCard in 2008. It is a convenient debit card with no application, monthly or dormancy fees and applies the Chip and PIN technologies, which increase the customer’s security. Withdrawals from ATMs and purchases at Point of Sale (POS) locations are available where these types of terminals accept MasterCards (millions of locations worldwide).

Transactions can be performed in 8 different currencies: GBP, USD, EUR, CAD, SEK, DKK, AUD and JPY, which further aids the client in saving money. There are foreign exchange fees, set at a flat 2.95% rate for any conversion, along with various ATM charges per withdrawal, depending on the currency, but all Point of Sale purchases are free from any fees; despite the fact that there are certain limits on these operations, they are the highest in the business. The card is available in 94 countries, with the notable absence of the USA, where NETELLER earned substantial revenues until 2006, when it was forced out of that market. Sign-up here for a Net+ Prepaid MasterCard

Safety concerns

NETELLER is practically one of the safest and most trusted online payment systems in the world, as it uses a powerful 128-bit SSL technology, the same kind that banks employ for their online operations. That allows for enhanced customer privacy protection and fraud is furthermore precluded by the limit of one account per person. The status of Authorized Electronic Money Institution, regulated by the British Financial Services Administration FSA, also gives credit to the claim of the company being highly secure.

Signing up

Creating an account is a simple process that involves three steps:

  • Getting Started, by introducing one’s e-mail address, country of residence, and currency of choice (from any of the 8 available)
  • Details, which include the person’s full name and address, along with at least one telephone number. Also required are the gender and birth date of the customer, along with a password and three different security questions and answers.
  • Confirmation, where a 12-digit Account ID together with a 6-digit Secure ID are ascertained, as having been sent to the customer.

Affiliates

The affiliate program guarantees clients competitive commissions and improved conversions, thanks to NETTLER’s eWallet and Net+ Prepaid MasterCards. The e-Wallet can even be used to receive payouts from merchants and to pay one’s affiliates. Click here to sign up at NETELLER

Customer Support

Assistance is available 24/7, whether by e-mail, phone or live chat. Should any generic questions arise, they are most likely answered on the official site’s FAQ Help Center. There is a special number to call in the event of your Net+ card being lost or stolen (to be called immediately for card cancellation). Complaints are addressed separately and business accounts are served in different departments according to their designation (affiliate, merchant or investor).

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